Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Job Description
American Furniture Warehouse (AFW) is a leading retailer of home furnishings with a strong presence in Colorado, Arizona, and Texas. Established in 1975, AFW has built a reputation for offering great value and outstanding customer service to its customers. Known for its company motto, "Under Promise and Over Deliver," AFW consistently strives to exceed customer expectations by ensuring quality products and services at competitive prices. With over 3200 employees, AFW fosters a professional, customer-focused work environment, emphasizing teamwork and personal growth. Employees at AFW benefit from a culture of recognition where excellence is rewarded, and the tools and knowledge needed... Show More
Job Requirements
- High school diploma
- ability to work various shifts between 7am and 10pm
- ability to lift up to 50lbs
- ability to sit, stand, walk, stoop, and bend for an 8-hour day
- excellent verbal and written communication skills
- cash handling experience
- familiarity with STORIS and Microsoft Suite
- strong interpersonal skills
- ability to travel and work extended hours when necessary
- pass pre-employment drug screen and background check
- meet physical demands of the role
- willingness to adhere to safety and security protocols
Job Qualifications
- High school diploma
- experience in customer service or retail environment
- proficiency with STORIS software and Microsoft Office Suite
- strong verbal and written communication skills
- leadership or supervisory experience preferred
- budgeting and payroll knowledge preferred
- excellent interpersonal and organizational skills
- ability to function in high-paced environment
- analytical and problem-solving capabilities
- strategic planning skills
Job Duties
- Rent AFW vehicles to customers and process financing applications
- provide exceptional customer service during point of sale
- respond and conduct public address system announcements
- identify and read reports, tickets, and UPC labels
- complete customer transactions accurately and efficiently at point of sale
- execute consistent operational and selling processes
- educate customers and employees on the Satisfaction Guaranteed return policy
- coordinate and work effectively with multiple departments to improve processes and exceed customer service expectations
- take ownership to enhance customer experience
- partner with other departments to meet customer needs
- enforce all company policies and procedures
- perform all other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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