Office Assistant- Westwood Hills Nature Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,982.00 - $82,478.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Competitive benefits package
Job Description
The City of St. Louis Park is a forward-thinking municipality dedicated to fostering a workplace environment that values race, equity, and inclusion as core strategic priorities. As part of its commitment, the city actively seeks to ensure that all operational practices, policies, programs, and services are conducted in a way that is equitable, inclusive, and fair to all community members. With a strong emphasis on diversity, St. Louis Park prioritizes hiring and retaining racially diverse and racially conscious staff across every level of the organization. This approach nurtures a rich diversity of perspectives and life experiences, making the city a... Show More
Job Requirements
- High school degree or equivalent
- Two years administrative office experience including customer service
- Computer proficiency including work experience with Microsoft Office 365
- Strong written and verbal communication skills
- Ability to respond in a courteous and professional manner with both internal and external customers
- Ability to handle multiple functions, prioritize items and work effectively under pressure to meet deadlines
- Ability to accurately file documents
- Ability to maintain confidentiality
- Ability to handle multi-line phone system
- Ability to communicate effectively with people from all cultures and backgrounds
Job Qualifications
- High school degree or equivalent
- Two years administrative office experience including customer service
- Computer proficiency including work experience with Microsoft Office 365
- Strong written and verbal communication skills
- Demonstrate cultural competency and comfort with supporting the city’s strategic objectives for racial equity
- Experience with Tungsten, CivicRec and REACH Media
- Interest or knowledge about nature and nature center programming
- College degree in a related field
- Experience working at a nature center
- Front counter or retail sales experience including handling cash and credit card payments
Job Duties
- Serve as the receptionist for the nature center front desk
- Handle inquiries over the phone, online and in person
- Provide timely and accurate responses to customers and direct questions to appropriate staff
- Perform a variety of word processing functions and spreadsheet applications
- Handle filing, mail, copying, faxing, data entry and other general office functions
- Train part-time staff and volunteers on nature center procedures and keep them updated and informed
- Maintain office supplies for the nature center
- Answer requests for information
- Transcribe letters, minutes and correspondence as needed
- Manage files and maintain accurate systems
- Input program information into registration software
- Gather, prepare and submit information for electronic marketing, nature center website and activity catalog
- Maintain attendance reports and visitor door counts
- Prepare reports, class lists, community event tickets, correspondence and other related materials
- Provide program information and answer inquiries from the public over the phone, email and in person
- Enter and process registrations and fees
- Receive, calculate and record daily deposits
- Process refunds and gift certificates as needed
- Code and process invoices through accounts payable software
- Oversee monthly purchase card activity including invoice review, receipt tracking, expense reconciliation and timely processing
- Receive and process donation requests and prepare council reports for accepting donations
- Accept and record registration fees
- Select, purchase, display and sell items in gift store
- Maintain POS system for sales, rentals and registrations
- Receive and make reservations for outdoor facilities
- Field questions from rentals and prospective rentals and direct to appropriate staff
- Review, print and post weekly facility schedules
- Create daily rental wayfinding signs and post
- Handle outdoor equipment, adaptive wheelchair and park pack rentals
- Perform other duties and assume other responsibilities as apparent or assigned
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: