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Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.07 - $22.25
Work Schedule
Standard Hours
Benefits
Paid holidays
sick leave
Vacation leave
Health Insurance
Dental Insurance
Retirement Plan
Parental leave
Job Description
The Department of Health and Human Services (DHHS) of the State of Maine is a vital public service agency, responsible for promoting health, safety, resilience, and opportunities for the people of Maine. The department offers comprehensive health and social services to about one-third of the state's population, addressing the needs of children, families, older adults, and individuals facing disabilities, mental illness, and substance use disorders. In addition to public health promotion, DHHS operates two state psychiatric hospitals and provides oversight to healthcare providers throughout Maine. Within this department, the Office of Child & Family Services (OCFS) plays a crucial role... Show More
Job Requirements
- High school diploma or equivalent
- Experience in office administrative support
- Proficiency in Outlook or comparable email application
- Proficiency in Excel or comparable spreadsheet application
- Proficiency in MS Word or comparable word processing application
- Ability to perform receptionist duties
- Data entry skills including narratives and billing data
- Keyboarding skills with effective words per minute typing speed
Job Qualifications
- Training, education, or experience in office and administrative support work
- Competency in applying general office practices
- Ability to use independent judgment in prioritizing work
- Strong organizational skills
- Excellent customer service skills both phone and in person
- Professional and patient communication skills
Job Duties
- Manage incoming calls and direct them to appropriate staff
- Serve as backup for telephone duties
- Manage and distribute incoming and outgoing office communications including mail and faxes
- Redact adoption records for prospective adoptive parents
- Burn CDs for court and agency orders
- File closed assessments and permanency records
- Support other administrative processes for OCFS programs as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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