Worldwide Flight Services logo

Office Agent AF

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.50
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Daily Pay access
on the spot awards
medical insurance options
Travel Discounts
Pet insurance
wellness programs
401K Program
Internal mobility opportunities

Job Description

Worldwide Flight Services (WFS) is a global leader in air cargo handling and aviation services, operating across 164 airport locations in 18 countries on 5 continents. With a steadfast commitment to safety, security, and operational excellence, WFS ensures the timely delivery of cargo shipments, luggage, business-to-customer deliveries, and on-time flights. WFS employs a diverse team of cargo, passenger, ramp handling, and technical service experts who perform at the highest level for their customers daily. The company's mission is to maintain exceptional standards within the air logistics industry by continually improving their processes and fostering a dynamic work environment that supports... Show More

Job Requirements

  • High school diploma, GED or equivalent
  • valid driver's license
  • at least 18 years of age if driving cargo handling equipment
  • ability to work rotating shifts including weekends, holidays, and days off
  • physical ability to lift up to 70 lbs

Job Qualifications

  • High school diploma, GED or equivalent
  • valid driver's license
  • ability to read, write, speak, and understand English fluently
  • minimum typing speed of 50 WPM
  • ability to concentrate on detail
  • ability to learn and apply PC skills

Job Duties

  • Handle the stress of a fast-paced eight-hour shift
  • drive all cargo handling equipment
  • prepare documentation prior to flight arrival or departure, review, organize, make copies, and distribute accordingly
  • travel to Airport Operational Area (AOA) to meet flights to retrieve or drop off flight documents
  • notify Broker or Freight Forwarder on Master Airway Bill (MAWB) of shipment arrival or hold
  • assist customers retrieving documents and freight
  • collect charges and document payment methods
  • process Customs Out (proof of delivery) for every transaction
  • assist in completion of MAWBS for over-the-counter shipments
  • confirm all bookings are accepted
  • confirm TSA mandatory screening
  • capture AWB information into airline systems
  • manifest flights based on warehouse information
  • print and deliver flight manifest, cargo pallet message, deadload, and NOTOC to aircraft
  • verify post-flight inventory with documents
  • maintain files of documents and records
  • prepare various reports including irregularity, weekly import, and export statistics
  • answer calls and respond to emails
  • maintain security under Airport Police, TSA, and United States regulations
  • retrieve import/deliver export documents to and from aircraft

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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