Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401k
tution assistance
discounted room rates
Training and Development
Career advancement opportunities
Paid Time Off
Job Description
Concord Hospitality is a prominent hotel management company known for its commitment to delivering exceptional customer service, quality accommodations, and fostering an inclusive workplace culture. As a respected leader in the hospitality industry, Concord Hospitality operates a variety of hotels across multiple markets in North America, focusing not only on guest satisfaction but also on the personal and professional development of its associates. The company upholds five foundational cornerstones: Quality, Integrity, Community, Profitability, and Fun, which collectively shape its business practices and employee environment. Concord Hospitality is widely recognized for its "Associate First" culture, emphasizing training, development, diversity, and work-life... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or hospitality
- strong leadership capabilities
- effective communication skills
- knowledge of cleaning processes and safety
- ability to handle physical workload
- availability to work various shifts
- adherence to company uniform and grooming standards
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or hospitality experience preferred
- leadership or supervisory experience preferred
- strong communication and interpersonal skills
- ability to train and motivate employees
- knowledge of cleaning chemicals, equipment, and methods
- ability to follow safety standards and emergency procedures
- basic maintenance knowledge
- physical ability to perform housekeeping duties
Job Duties
- provide the highest quality of service to customers
- supervise up to 16 room care attendants
- promptly and effectively deal with guest complaints and requests
- inspect guest rooms and public areas daily to ensure cleanliness
- conduct ongoing training for housekeeping employees
- promote teamwork and employee morale
- assist in running pre-shift meetings and distribute assignments
- communicate housekeeping policies and procedures
- maintain cleanliness and organization of linen rooms, laundry, lost and found, storage rooms, employee break room, and carts
- ensure ready status of all rooms and maintain key control
- check and set heating/cooling equipment and television/radio settings
- inspect rooms for maintenance needs and report
- perform daily general cleaning and change linens as assigned
- log cleaned rooms on daily housekeeping report
- fold terry and linen while waiting for rooms
- operate laundry equipment and maintain public area cleanliness
- adhere to uniform and grooming standards
- know emergency procedures and practice safety standards
- move luggage, packages, or furniture up to 40 lbs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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