Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a distinguished hospitality company recognized for its commitment to providing outstanding guest experiences through its diverse portfolio of hotels and resorts. As a leader in the hospitality industry, Concord Hospitality operates with a strong focus on quality, integrity, and community, creating environments that are conducive to both exceptional customer service and employee development. The company is well-known for its "Associate First" culture, which prioritizes the growth and well-being of its employees, offering extensive training and career advancement opportunities. Concord Hospitality also places a high value on diversity, inclusion, and work-life balance, positioning itself as a great place... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in banquet or event service preferred
- ability to work flexible hours including nights and weekends
- strong leadership skills
- excellent communication skills
- ability to stand and walk for extended periods
- must be able to lift moderate weights
- team player mindset
- attention to detail
- reliable and punctual
Job Qualifications
- Experience in banquet or event service
- ability to lead and motivate a team
- excellent communication and interpersonal skills
- customer service orientation
- knowledge of food and beverage service standards
- ability to train staff
- problem solving skills
- professional appearance
- ability to work in a fast-paced environment
Job Duties
- Provide exceptional guest service to all customers
- lead the team with motivation and direction and assure that all standards of quality are in place
- greet guests and be responsible for accommodating all guests' needs at the attendance of an event
- participate in good communication with guests with questions regarding the menu
- deliver food and beverages from staging areas to guests as needed to assist the team
- assist other servers during peak periods in delivering food and guest requests
- train others on serving plated and reception style meal services
- anticipate guests' needs and monitor the guests dining experience to ensure satisfaction with food and service
- respond promptly and courteously to any requests
- oversee setup, execution, and clean-up for an event
- perform side work to prepare for upcoming events
- assure all service areas are kept clean and safe at all times
- maintain a professional and personable appearance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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