Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $62,475.00
Work Schedule
Standard Hours
Benefits
competitive base salary
performance-based incentives
401(k) match
stock purchase plan
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Job Description
DHL Global Forwarding is a division within the DHL Group, a leading global logistics provider recognized for its comprehensive and innovative freight forwarding solutions. Operating in over 220 countries worldwide with a workforce exceeding 30,000 employees, DHL Global Forwarding specializes in air and ocean freight and offers seamless and efficient supply chain management services. The company's commitment to excellence is reflected in its dedication to employee growth, diversity, and career advancement opportunities, distinguishing it as a preferred employer in the logistics industry. DHL Global Forwarding values its people as pivotal to its success, fostering a workplace environment focused on collaboration,... Show More
Job Requirements
- Bachelor's degree or equivalent experience in logistics, supply chain management, or related field
- minimum 3 years experience in import operations or freight forwarding
- proven leadership experience supervising a team
- strong analytical and problem-solving skills
- excellent communication abilities
- proficiency with logistics and freight management software
- knowledge of customs compliance and import documentation
- ability to work under pressure and meet deadlines
- legally authorized to work in the United States
Job Qualifications
- Strong knowledge of import procedures, documentation, and compliance regulations
- experience in supervising and mentoring a team
- ability to identify and resolve operational issues promptly and effectively
- meticulous approach to handling documentation and ensuring accuracy
- commitment to providing excellent customer service
- strong interpersonal skills for effective communication
- ability to manage multiple tasks and prioritize effectively
- proficiency in analyzing import data to improve operational efficiency
- familiarity with logistics management systems and software
- understanding of customs regulations and import compliance requirements
- ability to negotiate rates and terms with carriers and service providers
Job Duties
- Coordinate and ensure timely bookings with steamship carriers on behalf of customers
- create and confirm transport orders to ensure pickup of shipments at origin
- prepare, control, and distribute all required import documents in compliance with regulations and internal procedures
- prepare all applicable documents required by the customer
- ensure timely completion of import documents and coordination with customers, warehouses, steamship carrier gateway operations, and dispatch for timely cargo movement
- provide customer service and follow up on shipment status in the import area
- identify incidents and ensure resolution to meet and exceed customer expectations
- responsible for file-level profitability
- audit charges for accuracy prior to sending to accounting for payment
- confirm payment responsibility and audit criteria status if needed
- ensure customer profiles are accurate and updated
- lead and mentor a team of import agents to enhance performance and professional development
- monitor team performance against key metrics and provide guidance to achieve operational goals
- perform other tasks as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities