Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $93,142.50 - $124,190.00
Work Schedule
Standard Hours
Benefits
competitive base salary
performance-based incentives
401(k) match
stock purchase plan
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Job Description
DHL Global Forwarding is a leading logistics company specializing in air and ocean freight forwarding services. With a footprint spanning over 220 countries and territories, DHL Global Forwarding leverages advanced logistics solutions and a dedicated team to provide seamless and efficient transportation for businesses worldwide. The company prioritizes innovation, customer-centricity, and operational excellence, making it a preferred choice in the global logistics sector. As part of the prestigious DHL Group, it offers extensive career growth opportunities and a dynamic working environment, committed to nurturing talent and fostering professional development across its worldwide network.
The role of Ocean Freight M... Show More
The role of Ocean Freight M... Show More
Job Requirements
- proven track record of developing, coaching, and mentoring staff to achieve exceptional results
- success in leading teams through a transition to prioritize customer-centricity and adopt a finance-first mindset
- demonstrated strategic, transformational, and visionary mindset
- proactive drive to challenge existing practices and consistently identify opportunities for continuous improvement, aiming to optimize customer satisfaction and enhance profitability
- strong leadership abilities, including driving KPIs, fostering employee engagement, team building, and inspiring a visionary culture
- business acumen and commercial drive, with a keen eye for strategic opportunities and growth
- exceptional communication skills, both verbal and written, with the ability to deliver impactful presentations and effectively convey strategic vision
- proficiency in Microsoft Office applications, including Outlook, Teams, Excel, Word, and PowerPoint, to facilitate strategic analysis and communication
- preferred bachelor's degree (BA/BS) demonstrating a strong educational foundation
- minimum of 5 years of experience in the freight forwarding industry, including at least 4 years of leadership experience in Ocean Freight operations
- knowledge of the CargoWise system is advantageous, enabling strategic decision-making and operational efficiency
Job Qualifications
- proven track record of developing, coaching, and mentoring staff to achieve exceptional results
- success in leading teams through a transition to prioritize customer-centricity and adopt a finance-first mindset
- demonstrated strategic, transformational, and visionary mindset
- proactive drive to challenge existing practices and consistently identify opportunities for continuous improvement, aiming to optimize customer satisfaction and enhance profitability
- strong leadership abilities, including driving KPIs, fostering employee engagement, team building, and inspiring a visionary culture
- business acumen and commercial drive, with a keen eye for strategic opportunities and growth
- exceptional communication skills, both verbal and written, with the ability to deliver impactful presentations and effectively convey strategic vision
- proficiency in Microsoft Office applications, including Outlook, Teams, Excel, Word, and PowerPoint, to facilitate strategic analysis and communication
- preferred bachelor's degree (BA/BS) demonstrating a strong educational foundation
- minimum of 5 years of experience in the freight forwarding industry, including at least 4 years of leadership experience in Ocean Freight operations
- knowledge of the CargoWise system is advantageous, enabling strategic decision-making and operational efficiency
Job Duties
- support and develop a strong team of freight forwarding professionals, creating an environment that promotes employee engagement and growth
- drive the transformation of the team from a data entry focus to a proactive and solution-oriented approach
- foster a finance-first mindset, connecting the dots between P/L and file level performance
- align team goals to P/L excellence, including clear P/L ownership
- initiate and drive initiatives to enhance customer experience and satisfaction
- cultivate a culture of innovation and continuous improvement
- monitor service quality and customer satisfaction levels, collaborating with field sales and key account management to visit clients and prospects
- implement a process-oriented approach to ensure reliable and consistent customer service
- establish, monitor, and revise policies, procedures, and service standards to ensure compliance with DHL corporate policies and government regulations
- lead negotiations with external suppliers to effectively manage costs and drive efficiencies
- oversee the negotiation and issuance of buying rate quotations with shipping carriers
- manage business processes to ensure accuracy in invoices, bills of lading, shipping statements, and foreign currency conversions
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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