Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,314.00 - $103,309.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Training and development opportunities
Job Description
The Maryland Transit Administration (MTA) is a prominent agency dedicated to providing comprehensive public transportation services across Maryland. As one of the largest transit systems in the United States, MTA operates a variety of transit modes, including bus, rail, and light rail services, designed to meet the daily commuting needs of thousands of Maryland citizens. With a strong commitment to customer service and operational excellence, the MTA plays a vital role in enhancing mobility, reducing traffic congestion, and improving the environmental sustainability of the state’s transportation network. The agency supports a diverse workforce by fostering an inclusive and dynamic work... Show More
Job Requirements
- Graduation from an accredited high school or possession of a high school equivalency certificate
- Five years of experience in a transit system and/or transportation operation
- At least three years of the required experience must have involved working in a bus environment
- Ability to work shifts including evenings, weekends, and holidays
- Must maintain reliable communication for emergency call-back
- Must travel to various locations within MTA service area
- Must comply with federal substance abuse testing regulations
- Possession of a valid Maryland motor vehicle operator's license if required to operate a motor vehicle
Job Qualifications
- Graduation from an accredited high school or possession of a high school equivalency certificate
- Five years of experience in a transit system and/or transportation operation
- At least three years of experience working in a bus environment
- Knowledge of service control board operations and dispatch procedures
- Strong communication and coordination skills
- Ability to work under pressure in a 24/7 operational environment
Job Duties
- Monitor control center functions including service control board and route alignment
- Direct and coordinate radio communications and dispatching of bus operators
- Notify management of operational issues such as service disruptions from accidents or equipment loss
- Enter data on control room forms accurately
- Manage radio and telephone communications effectively
- Issue hyper alert notifications when Communications Specialists are unavailable
- Work assigned shifts including weekends and holidays
- Respond to emergency situations and staffing shortages by working extended hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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