Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $26.75
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company matching
Paid Time Off
Career development opportunities
inclusive work environment
Job Description
CircusTrix, operating under the popular brand Sky Zone, is a leading name in the active indoor entertainment industry. Known for pioneering trampoline parks that deliver thrilling and engaging experiences, Sky Zone hosts unforgettable birthdays, team events, and school parties across the United States. Backed by CircusTrix, a parent company recognized for innovation and growth, Sky Zone is committed to enriching lives through the power of boundless play. This mission steers every aspect of the company, from the trampoline courts to corporate decision-making, emphasizing the role of play in fueling confidence, connection, and joy. With a commitment to creating enjoyable and... Show More
Job Requirements
- Must be at least 18 years of age or older
- Minimum of 2 years of progressive experience in operations or guest-facing roles
- Prior supervisory or leadership experience
- Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred
- Basic proficiency with technology including POS systems and Microsoft Office tools
- Availability to work evenings, weekends, and holidays
- Reliable, organized, and self-motivated
- Strong interpersonal and communication skills
- Ability to lift and carry a minimum of 20 pounds
- Ability to work in a high-energy, loud environment
- Ability to move throughout all areas of the park
- Strong judgment and calm under pressure
Job Qualifications
- Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment
- Prior supervisory or leadership experience
- Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred
- Basic proficiency with technology, including point-of-sale (POS) systems and tools like Microsoft Office Suite and Teams
- Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others
- Availability to work evenings, weekends, and holidays
- Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility
- Curiosity about how daily operations connect to the bigger picture, including shift flow, guest experience, safety, and team performance
- A hands-on, team-first mindset with willingness to support others without being asked
- Sound judgment and ability to stay calm and coachable under pressure
Job Duties
- Act as manager on duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability
- Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to team members across all departments
- Step into any operational area as needed (programs, cafe, front desk, events, etc.) to maintain seamless guest experiences and operational flow
- Deliver timely communication of guest issues, operational challenges, or safety concerns to the management team
- Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings
- Create memorable guest interactions by modeling service excellence and mentoring team members in customer engagement
- Enforce all safety policies and complete incident reports when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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