Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Flexible spending account
Paid Time Off
Life insurance
401(k) Plan
Job Description
Pleasant Holidays is one of the largest travel wholesalers in the United States, known for specializing in vacation travel to a wide array of destinations including the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, the Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand, and Tahiti), Japan, the United States, Canada, and worldwide cruise vacations. As a subsidiary of the Automobile Club of Southern California, Pleasant Holidays benefits from being part of a diversified organization providing insurance, roadside assistance, financial services, and travel support to 17 million AAA members across 21 states. This reputable company is committed... Show More
Job Requirements
- Reside on the Island of Oahu
- Availability to work full-time including weekends
- Ability to relocate to Honolulu, HI prior to starting work
- Access to computer or laptop and internet preferred for training
- Ability to work independently and take initiative
- Must be able to speak, read, and write English
- Ability to multi-task in a fast-paced environment
Job Qualifications
- Prior experience in sales and/or customer service (1-3 years)
- Experience in tourism, hospitality, or travel field preferred
- Exceptional sales and customer service skills
- Knowledge of Hawaiian Islands preferred
- Familiarity with tours and activities offered preferred
- Ability to understand customer requirements and cater to their needs
- Strong interpersonal skills and cultural sensitivity
- Excellent verbal and written communication skills
- Basic computer literacy
- Experience using POS systems preferred
- Proficiency in English required
- Japanese language skills preferred
Job Duties
- Serve as an ambassador of Aloha to guests
- Book activities and tours on the Island of Oahu and neighboring islands
- Work closely with guests to understand and meet their travel needs
- Utilize the Al Desk POS system for booking and sales transactions
- Provide exceptional customer service and sales support
- Manage multiple tasks in a fast-paced environment
- Participate in remote onboarding and in-person concierge desk training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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