Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
On-call
Night Shifts
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Vision Insurance
401(k) savings plan
Employee assistance program (EAP)
Employee perks program offering discounts
Job Description
ESA Management LLC operates the NSR Suites, a hotel brand that is committed to providing exceptional hospitality services to its guests. NSR Suites is known for its high standards of quality, guest satisfaction, and a friendly, welcoming atmosphere. The company emphasizes maintaining a secure and comfortable environment, creating memorable experiences for all who stay at their properties. With a focus on professionalism and responsiveness, NSR Suites ensures that its team members are equipped with the necessary training and resources to deliver superior guest services consistently. The employment opportunity at NSR Suites offers candidates the chance to work in a reputable... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work overnight hours
- Ability to respond to on-call situations within 30 minutes
- Strong communication skills
- Basic computer skills
- Ability to manage multiple responsibilities
- Willingness to live onsite as part of employment
- Ability to work in a dynamic hospitality environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel guest service or customer service role preferred
- Ability to respond promptly to on-call requests
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to handle emergency situations calmly and effectively
- Reliable and responsible with a strong sense of security awareness
Job Duties
- Work in a guest service representative capacity and setup and maintain breakfast from 5:30 AM to 7:00 AM daily
- Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations
- Maintain control of all hotel keys, including safeguarding from mishandling or theft
- Log keys in and out when necessary
- Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering guests, assigning rooms, issuing room keys, and collecting payments when necessary
- Keep abreast of hotel policies, training, and safety procedures
- Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest when necessary
- Perform bookkeeping activities such as logging events, running reports, and posting payments to guest folios when necessary
- Maintain proficiency in all location computer and software systems
- Respond to emergency situations, communicate with first responders as necessary, address key activation issues, and respond to noise complaints when necessary
- Cover another hotel in the area during critical staffing needs when required
- Perform other duties as assigned by manager
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter