NSR Suites Part Time-100011

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $23.00

Work Schedule

On-call

Night Shifts

Benefits

weekly pay

Competitive wages

Great working environment

employee recognition programs

Vision Insurance

401(k) savings plan

Employee assistance program

Employee perks program

Job Description

ESA Management LLC operates a portfolio of wellness-focused apartment communities and also manages unique hotel properties dedicated to providing high-quality lodging experiences. The company emphasizes a commitment to exceptional guest service, safety, and satisfaction. They offer a work environment that respects diversity, advocates equal opportunity, and fosters employee development. ESA Management LLC is proud to provide competitive pay, benefits, and a supportive working atmosphere that enables associates to thrive and grow alongside the company.

The NSR Suites Part Time Overnight On-Call position is a unique opportunity for individuals seeking to work overnight hours while living onsite. This role i... Show More

Job Requirements

Ability to respond to on-call business needs within 30 minutes
Availability to work overnight shifts
Capability to live onsite and reside in provided lodging
Ability to perform physically demanding tasks such as setting up breakfast
Proficient in handling emergency situations and guest service issues
Possess valid identification and legal work authorization
Ability to use hotel computer systems for logging and reporting
Maintain integrity and confidentiality regarding key control

Job Qualifications

High school diploma or equivalent preferred
Prior experience in hotel guest service or hospitality preferred
Strong customer service and communication skills
Ability to respond quickly and calmly to emergency and guest service situations
Basic bookkeeping and computer skills
Familiarity with hotel policies and safety procedures
Ability to work independently during overnight hours
Flexibility to cover multiple locations if required

Job Duties

Work in a GSR capacity and setup and maintain breakfast from 5:30 AM to 7:00 AM daily
Attend to guests upon call notification for check-ins, emergency maintenance, noise complaints, and safety situations
Maintain control of all hotel keys, safeguarding from mishandling or theft
Log keys in and out when necessary
Organize and conduct limited guest check-ins and check-outs, including greeting and registering guests, assigning rooms, issuing keys, and collecting payments
Keep abreast of hotel policies, training, and safety procedures
Provide guests with directions and information about amenities, services, operations, and local areas of interest
Perform bookkeeping activities including logging events, running reports, and posting payments to guest folios
Maintain proficiency in location computer and software systems
Respond to emergency situations, communicate with first responders as necessary, address key activation issues, and respond to noise complaints
Cover other hotels in the area during critical staffing needs when necessary
Perform other duties as assigned by manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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