
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
On-call
Day Shifts
Night Shifts
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Vision Insurance
401(k) savings plan
Employee assistance program
Employee perks program
Job Description
ESA Management LLC operates the NSR Suites, a hotel known for providing comfortable and convenient accommodations for guests. This company is dedicated to maintaining high standards of quality and service in the hospitality industry, ensuring guest satisfaction through professional and courteous service. As a hospitality management firm, ESA Management LLC prioritizes the safety and well-being of its guests while fostering a positive and productive work environment for its staff. NSR Suites is part of an extensive portfolio of hospitality properties managed by ESA, emphasizing operational excellence and guest-centric service.
The NSR Suites Part Time position offers an exceptional opportunity fo... Show More
The NSR Suites Part Time position offers an exceptional opportunity fo... Show More
Job Requirements
- Available to work overnight on-call shifts
- Ability to respond to requests within 30 minutes
- Willingness to live onsite in provided hotel lodging
- Ability to operate hotel computer systems
- Strong organizational skills
- Ability to manage guest service issues such as noise complaints and access problems
- Reliable and trustworthy with hotel key management
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to work effectively during overnight hours
- Strong communication and interpersonal skills
- Proficiency with computer and software systems related to hotel management
- Ability to handle emergency situations calmly and efficiently
- Knowledge of hotel safety and security procedures
- Basic bookkeeping skills
Job Duties
- Work in a GSR capacity and set up and maintain breakfast from 5:30 AM to 7:00 AM daily
- Attend to guests upon call notification for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations
- Maintain control of all hotel keys, including safeguarding from mishandling or theft
- Log keys in and out when necessary
- Organize, confirm, process, and conduct limited guest check-ins/check-outs including greeting guests, assigning rooms, issuing room keys, and collecting payments when necessary
- Keep abreast of hotel policies, training, and safety procedures
- Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest when necessary
- Perform bookkeeping activities such as logging events, running reports, and posting payments to guest folios when necessary
- Maintain proficiency in all hotel computer and software systems
- Respond to emergency situations, communicate with first responders as necessary, and address key activation issues and noise complaints when necessary
- Cover another hotel in the area during critical staffing needs when asked
- Perform other duties as assigned by manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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