Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Beatrix is a well-established neighborhood coffeehouse, restaurant, and meeting place located in Chicago's vibrant River North, Streeterville, Fulton Market, Loop, and Oak Brook neighborhoods. It caters to a diverse clientele by serving weekday breakfast, lunch, dinner, and weekend brunch. Known for a menu that highlights comfort food with a healthful twist, Beatrix offers customer favorites such as Light & Fluffy Lemon Pancakes, Green Chili & Chicken Enchiladas, and the Prime Burger – all crafted with fresh, high-quality ingredients. Beyond the food, Beatrix is celebrated for its iconic coffee bar and bakery counter at each of its locations, featuring signature cookies,... Show More
Job Requirements
- High school diploma or equivalent required
- Ability to communicate effectively in English
- Ability to stand and walk for entire shifts
- Ability to safely move and lift up to 50 pounds
- Availability to work various shifts, including weekends
- Willingness to comply with all safety and sanitation guidelines
- Ability to work in environments with variable noise and temperature levels
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in a hospitality or customer service role is a plus
- Ability to communicate effectively in English
- Strong interpersonal and communication skills
- Capability to multitask efficiently in a fast-paced environment
- Familiarity with telephone and reservation systems is beneficial
- Ability to maintain composure and professionalism under pressure
- Knowledge of food allergy procedures and safety standards is advantageous
- Completion of necessary training such as alcohol awareness
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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