Now Hiring! Front Desk Agent(s) at Nashville Salt Ranch

Nashville, TN, USA|

Job Overview

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Flexible Schedule

Training and Development

Professional work environment

Job Description

Our hotel is a well-established hospitality provider committed to delivering exceptional guest experiences through dedicated service and efficient operations. We pride ourselves on creating a welcoming environment where guests feel valued and cared for throughout their stay. Our establishment combines comfort, convenience, and quality amenities to ensure each visit is memorable. We operate in a dynamic and diverse setting that caters to both leisure and business travelers, emphasizing professionalism and a warm atmosphere.

We are currently seeking a Front Desk Associate to join our team. This role is pivotal in shaping the first and last impressions of our... Show More

Job Requirements

High work ethic and self-initiative
Ability to work varying schedules including nights, weekends and holidays
Enjoy working as part of a team
Friendly and professional demeanor
Strong attention to detail and accuracy
Ability to handle cash transactions carefully
Good organizational skills
Basic problem-solving skills

Job Qualifications

High school diploma or equivalent
Previous experience in a front desk or customer service role preferred
Good communication and interpersonal skills
Ability to manage multiple tasks efficiently
Basic computer proficiency
Knowledge of hospitality or hotel management systems is an advantage

Job Duties

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
Assist in pre-registration and blocking of reservations when necessary
Promptly, accurately and efficiently know how and where to post all charges
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
Review any reservations with special requests and work to block rooms accordingly
Have knowledge of hotel rates, discounts and how to handle each
Have working knowledge of reservations and procedures, including how to take same day reservations
Should be able to take reservations in approximately 2 minutes
Know and follow cancellation procedures and relocation procedures when necessary

Job Location

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