Applegreen USA Welcome Centers Central Services logo

Now Hiring! Assistant General Manager (Shake Shack, Pret, or Popeyes)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $26.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a prominent operator of travel plazas across the Northeast and Midwest, featuring over 80 locations that provide travelers with convenience, comfort, and a broad selection of retail and dining options. Recognized for hosting popular food brands like Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and numerous others, Applegreen USA is committed to refreshing travelers on their journey. The company prioritizes customer satisfaction and community engagement, underpinned by its core values, which include putting customers and communities first, valuing and developing people, driving performance with passion and pace, and... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years experience in quick service restaurant or similar management operations
  • strong leadership skills
  • excellent communication skills
  • flexible and open work schedule
  • basic understanding of food safety practices
  • ability to lift or push objects over 30 pounds
  • commitment to quality customer service
  • ability to work in a fast-paced environment
  • willingness to perform duties in general manager’s absence

Job Qualifications

  • Passionate about helping people learn and grow the business
  • strong leadership and management skills with proven ability to motivate and inspire a team
  • excellent customer service abilities and positive attitude
  • excellent verbal and communication skills with sharp business acumen
  • minimum 2 years experience in quick service restaurant or similar management operations
  • flexible and open work schedule
  • basic food safety understanding and practice
  • ability and willingness to lift or push objects weighing over 30 pounds

Job Duties

  • Confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives
  • ensure day-to-day supervision of non-management associates, assign work, focus on store level operation performance, coach, and develop shift supervisors
  • competently perform duties in the absence of the general manager
  • motivate and positively influence staff, especially during low morale periods
  • demonstrate strong leadership and organizational skills
  • address issues in a timely fashion
  • ensure company policies and procedures are followed
  • maintain awareness of brand standards and protocols to maximize brand, landlord, and labor relations
  • ensure the restaurant is clean, inviting, and adheres to brand standards
  • manage cash accurately and process daily reports
  • address customer needs and resolve issues to maintain long-term relationships
  • perform spot inventory counts and checks to ensure accurate inventory data

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location