Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible work schedule
Job Description
The North Terminal Customer Service Agent role is a vital position within the airport environment, specifically at the North Terminal where the agent plays a crucial role in delivering exceptional customer service to passengers, the public, and employees. This full-time position offers a competitive wage of $19.00 per hour along with a comprehensive benefits package, reflecting the company's commitment to supporting their workforce. The airport environment is dynamic and fast-paced, requiring personnel who possess a customer-focused mindset and excellent communication skills. The hiring establishment is dedicated to maintaining smooth terminal operations and ensuring the best possible experience for all visitors... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or airport operations preferred
- ability to walk and stand for extended periods
- excellent communication skills
- ability to manage multiple tasks under pressure
- demonstrated problem-solving abilities
- capacity to maintain professionalism in sensitive situations
Job Qualifications
- Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
- skill in effective oral and written communication
- ability to establish and maintain good working relationships with other TBI employees, airline employees, TSA and other
Job Duties
- Monitor the carousel operations and ticket counters in the North Terminal
- responsible for day to day assignment of common-use baggage carousels and ticket counters in coordination with flight activity
- inspect passenger luggage tags
- reflect a positive public relations image and maintain a high standard of service by providing accurate, current and complete information and/or escorting passengers in need of aid or additional information
- manage baggage carousels and flight data to ensure passenger baggage is on correct carousel
- provide information and assistance to employees and passengers, as required
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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