NAVSTA Norfolk

(NORFOLK NAVY LODGE) HOUSEKEEPING ATTENDANT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.21
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Uniform allowance

Job Description

Navy Gateway Inns and Suites and Navy Lodge properties are part of the Navy Exchange Service Command (NEXCOM) Hospitality Group, providing comfortable and quality lodging services primarily for military members, their families, and authorized guests. These establishments are dedicated to delivering exceptional guest experiences through cleanliness, safety, and customer service excellence. As part of a supportive and structured environment, Navy Gateway Inns and Suites and Navy Lodge focus on maintaining high standards for lodging accommodations in various locations. These communities serve active duty military personnel, veterans, and their dependents, and as a result, their housekeeping staff plays a crucial role... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • No prior experience required
  • Ability to perform moderate physical effort including moving furniture and use of cleaning equipment
  • Ability to follow safety and security protocols
  • Must be able to operate hand and powered cleaning tools
  • Willingness to obtain food handling certification if assigned breakfast duties
  • May require valid state driver’s license to travel to other properties
  • Must complete all safety and security training
  • Ability to work flexible hours as required
  • Must adhere to privacy and confidentiality standards

Job Qualifications

  • High school graduate or equivalent preferred
  • No prior experience required
  • Ability to operate manual and powered cleaning equipment
  • Strong attention to detail
  • Ability to communicate effectively with supervisors and team members
  • Basic knowledge of safety and sanitation standards
  • Physical ability to perform moderate physical tasks
  • Customer service skills and guest relations
  • Ability to maintain confidentiality and privacy
  • Willingness to obtain required certifications such as food handling and NHG housekeeping certification

Job Duties

  • Cleans guest rooms and other assigned areas
  • Operates cleaning equipment such as vacuum cleaners, carpet cleaners, waxers, and polishers
  • Empties wastebaskets, dusts, waxes, and polishes room furniture
  • Washes walls, partitions, air vents, disinfects, and deodorizes toilet bowls and lavatories
  • Cleans bathroom areas including tubs, tile walls, commodes, floors, and vanities
  • Cleans kitchen areas including stoves, ovens, microwaves, refrigerators, cabinets, and floors
  • Changes light bulbs and room partitions using ladders and scaffolds
  • Moves furniture to clean under and behind, uses step stools to clean windows, window treatments, cabinet tops, mirrors, and picture frames
  • Places amenities in rooms and changes bed linens
  • Greets and welcomes guests with outstanding guest relations
  • Ensures privacy and security of guests
  • Cleans and vacuums corridors, stairways, guest laundry, patios, and balconies
  • Performs scheduled carpet cleaning and deep cleaning as required
  • Maintains cleanliness and order of storage rooms
  • Communicates status of cleaned rooms and spaces to supervisors
  • Performs minor repairs and maintenance of equipment
  • Cleans and inspects exterior spaces like parking lots and passageways
  • Assists with receipt of supplies and merchandise delivery
  • Responsible for passkey and other keys as assigned
  • Reports unusual circumstances and lost and found items
  • May set up and clean up breakfast bar and obtain food handling certification
  • Completes safety and security training
  • Performs laundry operations
  • May require valid state driver’s license
  • May obtain NHG housekeeping certifications

Job Qualifications

Experience

No experience required

Job Location

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