Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Uniform allowance
Job Description
The Navy Gateway Inn and Suites, along with the Navy Lodge properties, represent the highest standards of hospitality within military lodging. These establishments cater primarily to military personnel, their families, and authorized guests, offering a comfortable and secure environment that emphasizes cleanliness, functionality, and exceptional service. The Navy Gateway Inn and Suites and Navy Lodges are operated under the Navy Exchange Service Command (NEXCOM) Hospitality Group (NHG), known for their commitment to providing quality accommodations and amenities that meet the unique needs of military members. These properties uphold strict standards of maintenance, hygiene, and guest relations, ensuring an outstanding experience... Show More
Job Requirements
- High school graduate or equivalent preferred
- no prior experience required
- ability to perform moderate physical effort including moving furniture and use of hand or lightweight powered cleaning equipment
- must be able to climb ladders and scaffolds
- must obtain proper food handling certification if assigned to breakfast service
- valid state driver’s license may be required
- ability to comply with NEXCOM Hospitality Group protocols
- willingness to undergo and complete NHG housekeeping certification within 6 months of employment
Job Qualifications
- High school graduate or equivalent preferred
- prior housekeeping or cleaning experience preferred but not required
- knowledge of cleaning procedures and equipment operation preferred
- good communication and guest service skills
- ability to work independently or as part of a team
- attention to detail and commitment to high standards of cleanliness
- physical ability to perform required tasks
- ability to handle minor maintenance and report major issues
- willingness to receive training and certification as required
Job Duties
- Cleans guest rooms and other assigned areas
- operates cleaning equipment such as vacuum cleaner, carpet cleaner, waxer and polisher
- empties waste baskets, dusts, waxes and polishes room furniture
- washes walls, partitions, air vents, disinfects and deodorizes toilet bowls and lavatories
- washes and replaces window treatments and cleans ceiling fixtures
- changes light bulbs and room partitions using ladders and scaffolds
- moves furniture to clean under and behind, uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames
- cleans bathroom areas including tub, tile, walls, commode floors, and vanity
- cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor
- washes and disinfects dishes, utensils and cookware
- cleans iron and ironing board and replaces cover as necessary
- cleans and ensures proper functionality of luggage racks and ensures proper number of male, female hangers are available in closets
- ensures TVs are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back up battery and in-room phones are clean, properly programmed and in working condition
- places proper number of amenities in room to include consumables and non-consumables
- removes and replaces bed linen, inspects mattresses and pull-out sofas
- moves re-positions beds upon guest checkout weekly or at a guests request
- greets and welcomes guests upon sight always maintaining outstanding guest relations
- ensures privacy and security of guests is maintained at all times
- cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies
- shampoos rugs, carpets and polishes rails of stairways on a regular basis
- completes scheduled carpet cleaning, using heavy industrial type carpet cleaners and equipment
- performs deep cleaning as required by program standards on a scheduled basis and upon check-out of guests in pet friendly rooms and rooms with ADA service animals
- maintains cleanliness and order of storage rooms
- continually communicates the status of cleaned rooms and other spaces to supervisor
- accomplishes minor repairs and maintenance of equipment and reports when major repair or replacement is required
- cleans and inspects exterior spaces such as parking lots and outside passageways
- may be required to load and unload trucks, vans
- assists with the receipt of supplies from vendors and the assembly, separation, storage and delivery of merchandise
- uses common hand tools as needed
- responsible for pass key and other keys as assigned
- returns all keys at the end of each shift
- reports unusual circumstances including no luggage in stay-over guest rooms, no service needed, room status, vacancies, extra guests, unauthorized pets
- reports lost and found items to housekeeping supervisor
- may be responsible for set-up, breakdown and clean-up of complimentary self-service breakfast bar
- assists with preparing, heating, displaying and replenishing breakfast items
- ensures surrounding area is clean and free of all left-over food
- required to obtain proper food handling certifications
- completes all required safety and security training
- maintains a clean and safe environment
- applies knowledge of blood-borne pathogens and safety measures
- follows all NEXCOM Hospitality Group protocols
- performs laundry operations at the facility
- may be required to possess a valid state driver’s license and obtain NHG housekeeping certification within 6 months of employment
- performs other related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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