Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
Advancement opportunities
flexible schedules
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant and sports bar franchise known for serving a variety of delicious wings, great food, and providing an energetic atmosphere centered around sports. Established as a leader in the hospitality industry, Buffalo Wild Wings focuses on delivering an exceptional guest experience through lively environments where families, friends, and sports fans can come together to enjoy their favorite games, meals, and drinks. With locations across various regions, the company is committed to fostering a culture of growth, camaraderie, and excellent customer service, making it a popular destination for both dining and entertainment. Employees... Show More
Job Requirements
- Minimum 16 years of age (state minor labor laws supersede)
- prior experience in restaurant or customer service role
Job Qualifications
- Superior customer service and hospitality skills
- knowledgeable of proper sanitation, food safety, and security procedures
- knowledgeable of Buffalo Wild Wings food and beverage menus and ability to make suggestions to guests
- knowledgeable of current marketing promotions and upcoming events to inform guests
- excellent verbal communication and interpersonal skills
- skill in time management and organization with excellent attention to detail
- ability to take direction and execute team and company objectives
- basic mathematical skills with ability to handle money accurately and process credit card transactions
- basic knowledge of point of sales systems
- conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems
- strong knowledge of commonly used concepts, practices, and procedures in restaurant environment
Job Duties
- Provide friendly welcome to incoming guests by opening the door and ensuring timely seating
- accurately communicate waiting times to guests and maintain constant communication to ensure they are updated in regards to their seating status and escort guests to tables
- manage seating waitlist, seat guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables and monitor workflow
- notify guests of specials and promotions and that their server will be with them promptly
- assist with the assembling of takeout orders and answer telephones when necessary
- assist servers with running food, bussing tables, and refilling drinks but does not serve alcohol if under age 21
- maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean and restock supplies as necessary
- respond to customer complaints and bring any issues to the attention of the manager
- thank guests as they leave and solicit feedback about the quality of service they experienced and express hope that they will return to Buffalo Wild Wings in the future
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.