Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $18.00
Work Schedule
Night Shifts
Benefits
weekly pay
Competitive wages
Vision Insurance
401(k) savings plan
Employee assistance program
Employee perks program
employee recognition programs
Job Description
ESA Management, LLC is a renowned hospitality company dedicated to delivering exceptional guest experiences across its various hotel properties. With a strong commitment to quality service and operational excellence, the company prides itself on promoting a welcoming atmosphere and maintaining high standards for both guests and associates. ESA Management emphasizes a culture of respect, inclusion, and continuous improvement, ensuring that every interaction exemplifies their core values. Recognized as an Equal Opportunity Employer, ESA Management adheres strictly to all applicable federal, state, and local employment laws, promoting fairness and diversity in the workplace. Their hotels are designed to provide comfort and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to operate commercial laundry and dishwashing equipment
- strong communication and interpersonal skills
- ability to handle cash transactions accurately
- reliable and able to work overnight shifts
- physical ability to lift and move laundry items
- adherence to safety and security policies
- ability to work independently with minimal supervision
Job Qualifications
- High school diploma or equivalent
- experience in hospitality or customer service preferred
- ability to operate laundry equipment
- strong communication skills
- attention to detail
- ability to follow safety and security protocols
- ability to manage cash handling and key control
- basic computer skills for processing reservations
- ability to work overnight shifts
Job Duties
- Demonstrates and promotes a 100 percent commitment to providing the best possible experience for guests and associates
- assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures
- processes all laundry in compliance with company standards including treating stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains
- processes all dishware in compliance with company standards including washing, drying and packaging
- stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure PAR levels are maintained throughout the entire building in compliance with brand standards
- processes reservations, registrations, payments and departures in accordance with company guidelines and procedures
- sets up and maintains the grab and go breakfast in accordance with brand standards
- conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards
- complies with all company policies and procedures including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control
- assists with cleaning of any areas of the hotel as assigned by the manager including front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas
- responsible for maintaining overall hotel cleanliness
- performs any other duties as requested by management team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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