Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $17.00
Work Schedule
Night Shifts
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Vision Insurance
401(k) savings plan
Employee assistance program
Job Description
ESA Management, LLC is a reputable hospitality management company known for operating a variety of hotel brands that emphasize guest satisfaction and high standards of service. As an Equal Opportunity Employer, ESA Management, LLC is committed to fostering a diverse and inclusive workplace where all employees are respected and valued. The company prides itself on adhering to all applicable federal, state, and local wage requirements, ensuring fair compensation practices across all positions.
The Night Guest Laundry Attendant (NGLA) role is an essential overnight position dedicated to ensuring guests receive exceptional service throughout their stay. Working the typical shift ... Show More
The Night Guest Laundry Attendant (NGLA) role is an essential overnight position dedicated to ensuring guests receive exceptional service throughout their stay. Working the typical shift ... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work overnight shifts from 11:00 PM to 7:00 AM
- Ability to perform physical tasks including lifting and standing for extended periods
- Strong commitment to guest service and hospitality
- Ability to follow company guidelines and procedures
- Reliable and punctual work ethic
- Basic proficiency in handling cash and managing transactions
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in hospitality or laundry services is advantageous
- Ability to handle cash transactions accurately
- Strong customer service and communication skills
- Attention to detail and ability to maintain cleanliness standards
- Ability to work overnight shifts effectively
- Basic computer skills for processing reservations and payments
- Understanding of safety and security procedures in hospitality
Job Duties
- Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates
- Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures
- Processes all laundry in compliance with company standards including treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains
- Process all dishware in compliance with company standards including washing, drying and packaging
- Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are maintained throughout the entire building, in compliance with brand standards
- Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures
- Sets up and maintains the grab and go breakfast in accordance with brand standards
- Conducts periodic daily tours of the property to inspect for cleanliness, collect trash and identify maintenance needs
- Complies with all company policies and procedures including by promptly reporting safety and security issues, cash handling and key control
- Assists with cleaning of any hotel areas as assigned by the manager such as front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas
- Maintains overall hotel cleanliness
- Performs any other duties as requested by management
Job Qualifications
Experience
No experience required
Job Location
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