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Night Guest Laundry Attend-PT-102020

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $23.00
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Work Schedule

Night Shifts
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Benefits

weekly pay
Competitive wages
Great working environment
employee recognition programs
Vision Insurance
401(k) savings plan
Employee assistance program (EAP)
Employee perks program

Job Description

ESA Management, LLC is a reputable hospitality management company known for operating a diverse portfolio of hotels that emphasize quality guest experiences and outstanding service. The company is committed to fostering inclusive employment practices and maintaining a supportive workplace culture that values diversity and equal opportunities for all associates. With a strong presence across various states, ESA Management upholds high standards in hospitality, ensuring comfort, safety, and satisfaction for all guests.

The Night Guest Laundry Attendant (NGLA) position is a vital role within the hospitality industry, specifically tailored for overnight operations in the hotel setting. The NGLA is ent... Show More

Job Requirements

  • High school diploma or equivalent
  • previous overnight hospitality or laundry experience preferred
  • ability to work overnight shifts from 11:00 pm to 7:00 am
  • reliable and punctual
  • strong commitment to guest service
  • ability to handle cash and maintain key control
  • physical ability to lift and carry laundry and cleaning supplies
  • good communication skills
  • ability to work independently and as part of a team

Job Qualifications

  • High school diploma or equivalent
  • previous experience in hospitality or laundry service preferred
  • excellent customer service and communication skills
  • ability to handle cash and process payments accurately
  • knowledge of laundry equipment and stain treatment
  • ability to follow company guidelines and safety procedures
  • detail-oriented with strong organizational skills
  • ability to work overnight shifts
  • basic computer skills for processing reservations and payments

Job Duties

  • Demonstrates and promotes a 100 percent commitment to providing the best possible experience for guests and associates
  • assists guests overnight by checking in and checking out and collecting payments in accordance with company guidelines
  • processes all laundry including treating stains, washing, drying, and folding linens, terry, blankets, coverlets, and shower curtains
  • processes all dishware including washing, drying, and packaging
  • stocks housekeeping carts, cart rooms, and laundry rooms to maintain appropriate product levels
  • processes reservations, registrations, payments, and departures according to company procedures
  • sets up and maintains the grab-and-go breakfast area
  • conducts periodic daily tours of the property to inspect for cleanliness and maintenance
  • complies with all company policies including safety, security, cash handling, and key control
  • assists with cleaning various hotel areas as assigned, including front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas
  • maintains overall hotel cleanliness
  • performs any other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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