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ESA Management, LLC logo

Night Guest Laundry Attend-FT-102010

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $20.00
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Work Schedule

Night Shifts
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Benefits

weekly pay
Competitive wages
Great working environment
employee recognition programs
Vision Insurance
401(k) savings plan
Employee assistance program

Job Description

ESA Management, LLC is a reputable company committed to providing excellent hospitality services. With a strong focus on guest satisfaction and operational excellence, ESA Management oversees a variety of hotel properties that emphasize quality and customer service. The company values its associates and fosters an environment of respect, inclusivity, and career growth. Known for its commitment to equal opportunity employment, ESA Management ensures all associates receive fair treatment and are equipped to deliver outstanding guest experiences.

The Night Guest Laundry Attendant (NGLA) plays a crucial role in maintaining high standards of cleanliness and guest service overnight. This position is re... Show More

Job Requirements

  • Understand and communicate in English proficiently to interact with guests and associates
  • Operate the property management system technology
  • Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Complete routine reports and correspondence
  • Add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
  • Apply good judgment at all times
  • Manage problems and solve guest-related issues
  • Regularly remain stationary, navigate the hotel, handle, reach, and detect objects, tools, and controls
  • Frequently bend and position self to access low areas
  • Frequently lift and/or move laundry and dishes up to 25 pounds
  • Occasionally push/pull carts weighing up to 50 pounds
  • Occasionally traverse heights and maintain stability
  • Frequently work in outside weather conditions depending on hotel
  • Occasionally work in wet, humid conditions, near moving mechanical parts, in the presence of fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock
  • Work environment typically at moderate to loud noise levels
  • Ability to travel to assist additional locations within a reasonable geography
  • High School Diploma or GED
  • One to three months related experience and/or training or equivalent combination of education and experience

Job Qualifications

  • High School Diploma or General Education Degree (GED)
  • One to three months related experience and/or training
  • Ability to operate property management system technology
  • Effective communication skills in English
  • Ability to complete routine reports and correspondence
  • Good judgment and problem-solving skills
  • Ability to follow safety rules and procedure manuals

Job Duties

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for guests and associates
  • Assists guests overnight including checking in, checking out, and collecting payment in accordance with company guidelines
  • Processes all laundry including treating stains, washing, drying, and folding linens, terry, blankets, coverlets, and shower curtains
  • Processes all dishware including washing, drying, and packaging
  • Stocks housekeeping carts, cart rooms, and laundry rooms with appropriate products to maintain PAR levels
  • Processes reservations, registrations, payments, and departures
  • Sets up and maintains the grab and go breakfast area
  • Conducts periodic property tours to inspect cleanliness, collect trash, and ensure maintenance compliance
  • Complies with safety and security policies, cash handling, and key control
  • Assists with cleaning various hotel areas as assigned
  • Maintains overall hotel cleanliness
  • Performs other duties as requested by management

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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