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Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Vision Insurance
401(k) savings plan
Employee assistance program
Employee perks program
Job Description
ESA Management, LLC is a respected hospitality management company known for operating and managing a portfolio of hotels and lodging establishments that emphasize outstanding guest service and operational excellence. With a dedication to providing a welcoming environment and exceptional experiences, ESA Management, LLC prides itself on cultivating a work atmosphere that encourages teamwork, professionalism, and personal growth for its associates. The company adheres to equal employment opportunity principles and is committed to fostering inclusivity and diversity within its workforce.
The Night Guest Laundry Attendant (NGLA) role is critical for ensuring that guests visiting the hotel during the overnight hour... Show More
The Night Guest Laundry Attendant (NGLA) role is critical for ensuring that guests visiting the hotel during the overnight hour... Show More
Job Requirements
- High school diploma or general education degree GED or equivalent combination of education and experience
- One to three months related experience or training preferred
- Ability to communicate effectively in English
- Ability to operate property management system technology
- Ability to follow safety and operating procedures
- Physical ability to lift up to 25 pounds occasionally push or pull carts weighing up to 50 pounds
- Available to work overnight hours typically from 11 00 PM to 7 00 AM
- Willingness to assist with additional cleaning and hotel support duties as assigned
Job Qualifications
- Understand and communicate in English proficiently
- Operate property management system technology and perform audit functions
- Understand and follow safety rules operating and maintenance instructions and procedure manuals
- Complete routine reports and correspondence
- Perform basic arithmetic including addition subtraction multiplication and division
- Apply good judgment consistently
- Manage problems and address guest related issues
Job Duties
- Demonstrates and promotes a 100 percent commitment to providing the best possible experience for guests and associates
- Assists guests overnight including checking in and checking guests out and collecting payment
- Processes all laundry in compliance with company standards including treating stains washing drying and folding linens terry blankets coverlets and shower curtains
- Processes all dishware washing drying and packaging according to company standards
- Stocks housekeeping carts cart rooms and laundry rooms with appropriate products to maintain PAR levels in compliance with brand standards
- Processes reservations registrations payments and departures according to company guidelines
- Sets up and maintains the grab and go breakfast according to brand standards
- Conducts periodic daily tours of the property to inspect cleanliness collect trash and oversee maintenance
- Complies with all company policies and procedures including safety and security protocol cash handling and key control
- Assists with cleaning assigned hotel areas including the front desk breakrooms guest laundry fitness room vending areas stairwells and common areas
- Maintains overall hotel cleanliness
- Performs any other duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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