Hotel Management and Consulting logo

Night Guest Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Night Shifts
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Benefits

Hourly rate
DailyPay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program

Job Description

WoodSpring Suites in Fort Collins, CO, managed by Hotel Management & Consulting, Inc., is proud to offer a welcoming, comfortable, and safe environment for extended stay guests. Known for its focus on providing affordable, quality accommodations tailored for longer visits, WoodSpring Suites operates with a commitment to customer convenience and top-tier hospitality. Hotel Management & Consulting, Inc., the parent company, is a reputable player in the hospitality industry, known for its small, efficient teams who deliver exceptional service while maintaining a respectful work-life balance. The company values performance-based growth, equal opportunity, and opportunities for career advancement within the hotel sector.... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • minimum of one year in customer service
  • proficiency with computers
  • excellent verbal and written communication skills
  • strong organizational skills
  • ability to work independently during overnight hours
  • capability to handle guest interactions professionally and courteously

Job Qualifications

  • Minimum of one year in customer service
  • hotel operations experience preferred
  • proficient computer skills
  • excellent communication skills
  • strong organizational, time management, and problem-solving skills
  • proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night, ensuring safety and security
  • assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns
  • complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels
  • maintain a clean and organized laundry area
  • perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas
  • ensure cleaning supplies are stocked and distributed across the property
  • perform room preps for any rooms that housekeeping was unable to clear during day shift
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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