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Night Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

WoodSpring Suites in Santee, CA is part of a well-established brand specializing in extended stay hotels designed to offer guests a home-like experience during their travels. WoodSpring Suites focuses on providing affordable, comfortable, and convenient lodging options for travelers, particularly those needing longer-term accommodations. The hotel prides itself on maintaining clean, safe, and welcoming environments where guests can feel valued and cared for throughout their stay. The hotel management and consulting team behind this property places a strong emphasis on professionalism, guest satisfaction, and operational excellence to create a positive experience for both guests and staff alike.

The Night Gu... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year experience in customer service or hospitality
  • Ability to work overnight shifts independently
  • Strong communication skills
  • Basic computer proficiency
  • Physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of one year in customer service
  • Hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational, time management, and problem-solving skills
  • Proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night, ensuring safety and security
  • Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns
  • Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels
  • Maintain a clean and organized laundry area
  • Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas
  • Ensure cleaning supplies are stocked and distributed across the property
  • Perform room preps for any rooms that housekeeping was unable to clear during day shift
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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