Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $17.50
Work Schedule
Night Shifts
Benefits
Hourly rate
DailyPay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
Hotel Management & Consulting, Inc. is a respected hospitality company specializing in property management and consulting services, dedicated to providing exceptional guest experiences across its portfolio of hotels. Known for its commitment to operational excellence and customer satisfaction, the company operates with a focus on innovation, efficiency, and developing its team members. WoodSpring Suites in Billings, MT is part of this network and offers extended-stay accommodations designed to meet the needs of both business and leisure travelers in a comfortable and welcoming environment. The company's culture emphasizes respect for personal life, merit-based advancement, and creating a supportive workplace for its... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year customer service experience
- ability to work overnight shifts independently
- strong communication skills
- physical ability to perform tasks involving kneeling squatting standing sitting bending and twisting for long periods
- ability to lift push pull up to 20lbs regularly occasionally up to 50lbs
- must be able to follow emergency protocols
- reliable and trustworthy
Job Qualifications
- Minimum of one year in customer service
- hotel operations experience preferred
- proficient computer skills
- excellent communication skills
- strong organizational time management and problem-solving skills
- proactive in solving problems
Job Duties
- Conduct regular physical inspections of the property throughout the night ensuring safety and security
- assist with checking in and checking out guests during after-hours providing excellent customer service and addressing any guest needs or concerns
- complete all laundry responsibilities including washing drying folding and organizing linens and towels maintain a clean and organized laundry area
- perform cleaning tasks as needed such as vacuuming dusting and sanitizing public areas ensure cleaning supplies are stocked and distributed across the property perform room preps for any rooms that housekeeping was unable to clear during day shift
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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