Hotel Management and Consulting logo

Night Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.75 - $20.75
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

WoodSpring Suites in Palmdale, CA, operates under the umbrella of Hotel Management and Consulting, Inc., a company known for its dedication to quality hospitality services. WoodSpring Suites is part of a recognized chain of extended stay hotels, providing comfortable, affordable lodging options tailored to meet the needs of travelers seeking a hassle-free experience. The Palmdale location offers guests a welcoming environment with modern amenities and attentive customer service, ensuring a positive stay whether for business or leisure. The establishment emphasizes a culture of respect, merit-based advancement, and a balance between professional and personal life, making it an excellent workplace for... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work overnight shifts independently
  • prior customer service experience preferred
  • physical ability to perform tasks involving kneeling squatting standing sitting bending and twisting for extended periods
  • ability to lift push pull up to 20 pounds regularly occasionally up to 50 pounds
  • strong communication skills
  • basic computer proficiency

Job Qualifications

  • Minimum of one year in customer service
  • hotel operations experience preferred
  • proficient computer skills
  • excellent communication skills
  • strong organizational time management and problem-solving skills
  • proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night ensuring safety and security
  • assist with checking in and checking out guests during after-hours providing excellent customer service and addressing any guest needs or concerns
  • complete all laundry responsibilities including washing drying folding and organizing linens and towels
  • maintain a clean and organized laundry area
  • perform cleaning tasks such as vacuuming dusting and sanitizing public areas
  • ensure cleaning supplies are stocked and distributed across the property
  • perform room preparation for any rooms not cleared during the day shift
  • know and follow property emergency procedures ensuring security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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