Hotel Management and Consulting logo

Night Guest Attendant

Job Overview

briefcase

Employment Type

Hourly
clock

Compensation

Type:
Hourly
Rate:
Range $15.25 - $17.25
clock

Work Schedule

Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

Extended Stay America Premier Suites in Yuma, AZ, is a well-established hotel known for providing extended lodging options tailored to travelers seeking comfort and convenience during longer stays. The hotel prides itself on delivering exceptional hospitality services in a welcoming and safe environment. Part of the larger Extended Stay America chain, this property focuses on guest satisfaction by offering amenities such as fully equipped kitchens, flexible housekeeping options, and attentive service designed to meet the specific needs of business travelers, families, and individuals relocating or traveling for extended periods.

The Night Guest Attendant position at Extended Stay America Prem... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of one year of customer service experience
  • ability to work independently overnight
  • strong communication skills
  • physical ability to kneel, squat, stand, sit, bend, and twist for long periods
  • ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • proactive problem-solving attitude
  • must comply with company policies and procedures

Job Qualifications

  • Minimum of one year in customer service
  • hotel operations experience preferred
  • proficient computer skills
  • excellent communication skills
  • strong organizational, time management, and problem-solving skills
  • proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night, ensuring safety and security
  • assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns
  • complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels
  • maintain a clean and organized laundry area
  • perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas
  • ensure cleaning supplies are stocked and distributed across the property
  • perform room preps for any rooms that housekeeping was unable to clear during day shift
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: