Hotel Management and Consulting logo

Night Guest Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.75 - $19.75
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Work Schedule

Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

Hotel Management & Consulting is a dedicated hospitality management company specializing in efficient and professional hotel operations across various locations. One of its well-known properties is WoodSpring Suites in Ceres, CA, a hotel brand recognized for offering comfortable, affordable extended-stay accommodations designed for both business and leisure travelers. WoodSpring Suites combines convenience with quality amenities to provide a welcoming environment for its guests, and Hotel Management & Consulting emphasizes high standards of customer service and operational excellence at this property.

The current opportunity is for a Night Guest Attendant who will play a crucial role in upholding the guest expe... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year customer service experience
  • Ability to work overnight shifts independently
  • Proficient in basic computer applications
  • Strong communication skills
  • Physical ability to perform kneeling squatting standing sitting bending twisting for long periods
  • Ability to lift push pull up to 20 pounds regularly occasionally up to 50 pounds
  • Willingness to follow emergency procedures and safety protocols

Job Qualifications

  • Minimum of one year in customer service
  • Hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational time management and problem-solving skills
  • Proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night ensuring safety and security
  • Assist with checking in and checking out guests during after-hours providing excellent customer service and addressing any guest needs or concerns
  • Complete all laundry responsibilities including washing drying folding and organizing linens and towels
  • Maintain a clean and organized laundry area
  • Perform cleaning tasks such as vacuuming dusting and sanitizing public areas
  • Ensure cleaning supplies are stocked and distributed across the property
  • Perform room preps for any rooms not cleared during day shift
  • Know and follow property emergency procedures ensuring security needs of property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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