Hotel Management and Consulting logo

Night Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

WoodSpring Suites in Billings, MT, operated under Hotel Management & Consulting, Inc., is a part of a well-respected hospitality company dedicated to providing extended-stay accommodations with a focus on comfort, convenience, and value. WoodSpring Suites hotels are designed to offer guests a home-like atmosphere with spacious rooms, practical amenities, and a welcoming environment. The Billings location specifically caters to travelers who require overnight accommodations and long-term stays, making it an essential part of the local hospitality scene. The company prides itself on a culture that values professionalism, respect for personal time, and a performance-based work environment that supports career growth... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • Minimum of one year in customer service
  • Hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational, time management, and problem-solving skills
  • Proactive in solving problems

Job Qualifications

  • Minimum of one year in customer service
  • Hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational, time management, and problem-solving skills
  • Proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night, ensuring safety and security
  • Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns
  • Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels
  • Maintain a clean and organized laundry area
  • Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas
  • Ensure cleaning supplies are stocked and distributed across the property
  • Perform room preps for any rooms that housekeeping was unable to clear during day shift
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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