Hotel Management and Consulting logo

Night Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
DailyPay access
Career growth opportunities

Job Description

WoodSpring Suites in Palmdale, CA, operated under Hotel Management and Consulting, Inc., is a leading extended-stay hotel brand known for offering comfortable and affordable accommodations that cater to the needs of business travelers, families, and long-term guests. WoodSpring Suites specializes in providing affordable extended-stay lodging with practical amenities designed to create a home-like atmosphere for its guests. The property is committed to exceptional customer service and maintaining a safe, secure, and welcoming environment for all who stay there. The company prides itself on a performance-based culture where dedication and hard work are recognized and rewarded, accompanied by a balanced respect... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year in customer service
  • Ability to work overnight shifts independently
  • Physical ability to perform tasks involving kneeling squatting standing sitting bending and twisting for long periods of time
  • Ability to lift push pull up to 20lbs regularly occasionally up to 50lbs
  • Strong communication and interpersonal skills
  • Basic computer proficiency

Job Qualifications

  • Minimum of one year in customer service
  • Hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational time management and problem-solving skills
  • Proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night ensuring safety and security
  • Assist with checking in and checking out guests during after-hours providing excellent customer service and addressing any guest needs or concerns
  • Complete all laundry responsibilities including washing drying folding and organizing linens and towels maintaining a clean and organized laundry area
  • Perform cleaning tasks as needed such as vacuuming dusting and sanitizing public areas ensuring cleaning supplies are stocked and distributed across the property
  • Perform room preps for any rooms that housekeeping was unable to clear during day shift
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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