Hotel Management and Consulting logo

Night Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

WoodSpring Suites in Santee, CA is a well-established extended-stay hotel brand known for providing affordable and convenient accommodations to travelers and long-term guests. Managed by Hotel Management & Consulting, Inc., the property emphasizes excellent customer service and a welcoming atmosphere. The suites offer fully equipped kitchens, free Wi-Fi, and comfortable living spaces, making it an ideal choice for both business and leisure travelers looking for a home-like experience during their stay. WoodSpring Suites is part of a national chain respected for its commitment to hospitality and guest satisfaction, with a focus on delivering comfort, affordability, and convenience all in one... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year customer service experience
  • Ability to work overnight shifts independently
  • Strong communication and interpersonal skills
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for extended periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • Proficient computer skills

Job Qualifications

  • Minimum of one year in customer service
  • hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational, time management, and problem-solving skills
  • Proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night, ensuring safety and security
  • Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns
  • Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels
  • Maintain a clean and organized laundry area
  • Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas
  • Ensure cleaning supplies are stocked and distributed across the property
  • Perform room preps for any rooms that housekeeping was unable to clear during day shift
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location