Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Flexible pay options
Job Description
WoodSpring Suites in Billings, MT, managed by Hotel Management & Consulting, Inc., is a leading extended-stay hotel brand known for providing travelers with affordable, comfortable, and convenient lodging options. As part of a national network, WoodSpring Suites caters primarily to business travelers, relocating families, and long-term guests who seek a blend of home-like amenities and professional hospitality services. The company prides itself on delivering exceptional guest experiences through attentive service, clean and well-maintained properties, and a culture that values hard work and respect for personal life. The Billings location operates with a dedicated, small team of hospitality professionals who are... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year of customer service experience
- availability to work overnight shifts
- ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
- good communication skills
- proficiency in basic computer use
Job Qualifications
- Minimum of one year in customer service
- hotel operations experience preferred
- proficient computer skills
- excellent communication skills
- strong organizational, time management, and problem-solving skills
- proactive in solving problems
Job Duties
- Conduct regular physical inspections of the property throughout the night, ensuring safety and security
- assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns
- complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels
- maintain a clean and organized laundry area
- perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas
- ensure cleaning supplies are stocked and distributed across the property
- perform room preps for any rooms that housekeeping was unable to clear during day shift
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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