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Night Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

On-call
Night Shifts
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Benefits

Hourly rate
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Free onsite living

Job Description

WoodSpring Suites in Santee, CA is part of a trusted brand specializing in extended-stay accommodations that offer guests comfort, convenience, and budget-friendly living options. WoodSpring Suites properties are designed to provide guests with home-like amenities and a welcoming environment, making them ideal for travelers, business professionals, and relocating families. The hotels focus on delivering excellent customer service and maintaining a clean, safe, and well-managed property to ensure guest satisfaction. As a respected segment of the hospitality industry, WoodSpring Suites combines efficient hotel management practices with a commitment to a supportive work culture. Hotel Management and Consulting, Inc., the entity overseeing... Show More

Job Requirements

  • Minimum of one year in customer service
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
  • Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
  • Availability to live onsite and work night shifts
  • Ability to be on call overnight
  • Proactive problem-solving abilities
  • Good communication skills

Job Qualifications

  • Minimum of one year in customer service
  • Prior hotel operations experience preferred
  • Proficient computer skills
  • Excellent communication skills
  • Strong organizational, time management, and problem-solving skills
  • Proactive in solving problems

Job Duties

  • Conduct regular physical inspections of the property throughout the night, ensuring safety and security
  • Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns
  • Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels
  • Maintain a clean and organized laundry area
  • Perform cleaning tasks such as vacuuming, dusting, and sanitizing public areas
  • Ensure cleaning supplies are stocked and distributed across the property
  • Perform room preparations for any rooms not cleared during day shift
  • Know and follow property emergency procedures and ensure security needs are met
  • Regularly be on call overnight for after-hours guest needs
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location