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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Night Shifts
Benefits
Daily Pay
Flexible Hours
Employee Discounts
training programs
Career development opportunities
supportive work environment
Job Description
SpringHill Suites by Marriott Raleigh-Durham Airport/RTP is a modern, upscale hotel brand under the Marriott International umbrella, known for providing travelers with comfortable suite-style accommodations and exceptional customer service. Nestled near the Raleigh-Durham International Airport and Research Triangle Park, this hotel serves business professionals, airport travelers, and tourists looking for convenience combined with quality amenities. The property offers spacious suites designed to make guests feel at home, equipped with free Wi-Fi, a 24-hour fitness center, and complimentary morning breakfast. Employees at SpringHill Suites are committed to delivering outstanding hospitality experiences while upholding Marriott's high standards and values, fostering a welcoming... Show More
Job Requirements
- High school diploma
- 1-2 years of experience working as a hotel night auditor
- Excellent computer skills including knowledge of Microsoft Word and Excel
- Excellent math and reconciliation skills
- Experience using hotel reservation system such as FOSSE or OnQ is a plus
- Organization skills and attention to detail
- Customer service oriented
- Must be flexible in work hours to accommodate last minute changes in scheduling
- Must have strong interpersonal skills to engage and interact with associates and guests
- Must have a valid driver’s license
- Must have an acceptable driving record, with at least three years driving experience on a full license
- Must be able to handle guest luggage in loading and unloading hotel vehicle
Job Qualifications
- High school diploma
- 1-2 years of experience working as a hotel night auditor
- Excellent computer skills including knowledge of Microsoft Word and Excel
- Excellent math and reconciliation skills
- Experience using hotel reservation system such as FOSSE or OnQ is a plus
- Organization skills and attention to detail
- Customer service oriented
- Must be flexible in work hours to accommodate last minute changes in scheduling
- Must have strong interpersonal skills to engage and interact with associates and guests
- Must have a valid driver’s license
- Must have an acceptable driving record, with at least three years driving experience on a full license
- Must be able to handle guest luggage in loading and unloading hotel vehicle
Job Duties
- Meet and exceed customer and team member expectations by providing service and teamwork
- Verify and balance daily charges for all departments to customer folios, master accounts and house accounts
- Run computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
- Audit food and beverage income posting and charges if applicable
- Audit room revenue and other income
- Review all credit card vouchers for proper imprints, authorizations, and correct amounts
- Process all city ledger work to accounting
- Adhere to hotel policies and procedures
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Perform night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures
- Maintain a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
- Perform such other ancillary and related duties as may be assigned by Supervisor or General Manager
- Achieve required threshold scores according to brand and company inspections
- Greet customers in a welcoming and friendly manner
- Comprehend and abide by all traffic regulations while transporting customers to and from the airport or other designated site
- Remain calm and alert at all times while operating vehicle, especially in high traffic areas
- Lift luggage, packages and boxes from cars, vans, and carts, placing items on the ground, onto baggage carts, or conveyors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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