Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Shift Differentials
flexible schedule
Job Description
The Night Auditor position is an essential role within the hospitality industry, specifically tailored for hotels dedicated to providing exceptional guest experiences alongside meticulous financial accuracy. This position is offered by a reputable hotel property known for blending high-quality guest service with efficient back-office operations. Hotels depend heavily on the Night Auditor to ensure that overnight activities run smoothly, that guest satisfaction remains high during late and overnight hours, and that financial transactions are accurately recorded and reconciled at the end of each day.
This role is designed for candidates interested in a career in hospitality who thrive... Show More
This role is designed for candidates interested in a career in hospitality who thrive... Show More
Job Requirements
- High school diploma or equivalent
- hospitality or customer service training preferred
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems (PMS experience a plus)
- ability to remain calm and professional under pressure
- flexible schedule availability including weekends and holidays, overnights required
- drivers' license and insurability to operate company vehicles (if applicable)
- bilingual skills are a plus
- ability to stand for extended periods up to 8 hours
- frequent use of hands and arms for typing, phone handling, and guest interactions
- occasionally lift or carry items up to 25 pounds such as luggage or supplies
- ability to bend, stoop, and reach as required
- clear verbal communication and professional appearance at all times
Job Qualifications
- High school diploma or equivalent
- hospitality or customer service training preferred
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems (PMS experience a plus)
- ability to remain calm and professional under pressure
- flexible schedule availability including weekends and holidays, overnights required
- drivers' license and insurability to operate company vehicles (if applicable)
- bilingual skills are a plus
Job Duties
- Perform nightly balancing of guest folios, room charges, and hotel revenue
- reconcile daily financial transactions, credit card postings, and cash handling
- generate and distribute daily audit reports for management review
- complete accurate check-in and check-out procedures for overnight arrivals and departures
- respond promptly to guest requests, complaints, and emergencies during overnight hours
- monitor hotel security, perform property walks, and ensure guest safety
- prepare the front desk for morning shift operations including organizing reports and ensuring accuracy of reservations
- maintain lobby and front desk area cleanliness and organization
- follow security procedures, monitor guest access, and report any suspicious activity
- assist with reservations, cancellations, and modifications
- promote hotel services and amenities to enhance guest satisfaction
- drive hotel shuttle or guest cars to support overnight valet parking requests (if applicable)
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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