Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid vacation
401K Savings Plan
Pay on Demand
Team member discount program
Flexible Schedule
Nonstop Health benefits program
Job Description
River Terrace Inn is a distinguished boutique hotel located in the scenic heart of Napa Valley, known for its charming ambiance overlooking the Napa River waterfront. This establishment offers 114 well-appointed rooms alongside amenities such as a fitness center and the renowned ALBA Restaurant, creating a unique hospitality experience for guests in one of California’s most famous wine regions. Situated within walking distance of popular attractions including the Culinary Institute of America, Oxbow Public Market, and the Napa Valley Wine Train, River Terrace Inn provides guests with convenient access to an array of culinary and cultural experiences. The Inn is... Show More
Job Requirements
- Prior experience as a night auditor
- ability to operate various office equipment such as computer, phone, copier, and printer
- proficiency with computerized hotel systems and software including MS Excel and MS Word
- positive team attitude
- ability to compile facts and analyze complex data
- strong written and verbal communication skills
- maintain a warm and friendly demeanor
- ability to remain composed and objective in challenging situations
- exceptional telephone and guest relations skills
- maintain confidentiality
- willing and able to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Prior experience as a night auditor
- ability to operate various office equipment including computer, phone, copier, and printer
- good knowledge of computerized hotel systems and software such as MS Excel and MS Word
- positive team player with strong written and verbal communication skills
- ability to analyze moderately complex mathematical calculations
- maintain composure and objectivity
- exceptional telephone and guest relations etiquette
- maintain a high degree of confidentiality
- flexibility to work nights, weekends, and holidays
Job Duties
- Audit and balance daily financial reports for hotel departments including food and beverage outlets and front desk
- act as Manager-On-Duty during overnight shifts, handling guest complaints and emergency situations
- perform front desk duties such as express checkouts
- respond to noise complaints, credit issues, guest relocations, and rejection of undesirable guests
- maintain accurate records and reports in compliance with accounting policies
- provide exceptional guest service with diplomacy and professionalism
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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