Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities
Job Description
Highgate is a premier real estate investment and hospitality management company with a robust global presence, overseeing a diverse portfolio valued at over 15 billion dollars. With 30 years of industry experience, Highgate has firmly positioned itself as an innovator in hospitality, managing more than 400 hotels across North America, Europe, the Caribbean, and Latin America. The company excels at guiding properties through every phase of the real estate lifecycle, including planning, development, recapitalization, and disposition. This commitment to excellence extends through its creation and management of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all featuring... Show More
Job Requirements
- High school diploma or equivalent
- one year of progressive experience in a hotel or related field required
- guest service experience preferred
- computer knowledge/skills required
- flexible and long hours sometimes required
- sedentary work involving exerting up to 10 pounds of force occasionally
- late/overnight shift availability
- must maintain warm and friendly demeanor
- effective verbal and written communication skills
- effective at listening, understanding, and clarifying concerns raised by employees and guests
- ability to multitask and prioritize to meet deadlines
- attend all hotel required meetings and trainings
- maintain regular attendance per scheduling
- maintain high standards of personal appearance and grooming
- comply with Highgate hotel standards and regulations
- maximize productivity and identify problem areas
- effective problem-solving skills
- ability to understand and apply complex information
- ability to cross-train in other hotel-related areas
- maintain confidentiality of information
- show initiative and anticipate guest or operational needs
Job Qualifications
- High school diploma or equivalent
- one year of progressive experience in a hotel or related field
- guest service experience preferred
- computer knowledge/skills
- flexible and long hours sometimes required
- ability to communicate effectively both verbally and in writing with employees and guests
- ability to multitask and prioritize departmental functions
- maintain a warm and friendly demeanor at all times
Job Duties
- Perform guest services functions as required (i.e. check guests in/out, take reservations, wake-up calls, etc.)
- audit and reconcile financial and statistical reports
- prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards
- prepare and distribute month-end reports
- audit and reconcile all Front Desk and Food & Beverage Cashier’s work
- audit, reconcile, consolidate, and transmit all credit cards on a timely basis
- prioritize job functions in order to meet deadlines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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