Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
travel benefits
Wellness/education reimbursement
Job Description
Hyatt is a globally recognized hospitality company known for its commitment to exceptional service and creating memorable experiences for its guests. With a diverse portfolio of luxury hotels and resorts worldwide, Hyatt stands out as a leader in the hospitality industry, delivering top-tier accommodations and personalized guest services. At Hyatt, associates are valued for their passion, dedication, and care, contributing to the company's reputation for excellence.
Alila Napa Valley, a prestigious Forbes-rated luxury resort located in the heart of California's renowned wine country, is part of the Hyatt portfolio. This resort offers an exquisite blend of sophisticated accommodations and s... Show More
Alila Napa Valley, a prestigious Forbes-rated luxury resort located in the heart of California's renowned wine country, is part of the Hyatt portfolio. This resort offers an exquisite blend of sophisticated accommodations and s... Show More
Job Requirements
- High school diploma or equivalent
- Prior hospitality or customer service experience is advantageous
- Strong communication skills
- Ability to handle multiple tasks efficiently
- Basic knowledge of computer systems
- Flexibility to work overnight, weekends, and holidays
- Positive attitude with a commitment to guest satisfaction
Job Qualifications
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic computer proficiency
- Strong organizational skills
- Willingness to work overnight shifts, weekends, and holidays
Job Duties
- Welcome guests and assist with check-in/check-out procedures
- Respond to guest inquiries and requests in person and over the phone with professionalism and care
- Share accurate information about resort amenities, services, and local attractions
- Maintain a clean, organized, and inviting front desk area
- Complete night audit duties
- Assist with valet as needed
- Collaborate with other departments to ensure timely guest service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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