Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Night Shifts
Benefits
Employee Discounts
Paid Time Off
Training and Development
401k
medical benefits
24/7 Online Care
Pet insurance
Job Description
Geronimo Hospitality Group is a prominent collection of award-winning boutique hotels, restaurants, and clubs known for their innovative approach to hospitality. Renowned for defying the status quo, this group emphasizes creating unique destinations rather than just stopping points for guests. Operating with a vibrant and energetic culture, Geronimo Hospitality Group prides itself on its ability to blend creativity and hard work to establish new hospitality standards. Based in Boise, the group houses the Hotel Renegade, a boutique hotel that interlaces an adventurous spirit with a refined touch, offering guests a one-of-a-kind hospitality experience where attention to detail is paramount.
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Job Requirements
- High school diploma or equivalent
- Excellent communication skills and professional attitude
- Effective conflict management and decision making
- U.S. work authorization (required)
Job Qualifications
- Excellent communication skills and professional attitude
- Effective conflict management and decision making
- Previous experience in customer service
Job Duties
- Greets every guest that is encountered
- Assist and accommodate all guest needs within your capabilities
- Posting of room charges, taxes and all other revenues to guest accounts
- Transfer charges and deposits to master accounts
- Verifies all account posting and balances
- Tracks room revenues, occupancy percentages, and other front office statistics
- Prepares a summary of cash, check, and credit card activities
- Summarizes results of operation for management
- Completes proper filing and reporting of statistics
- Understands principles of auditing, balancing and closing out accounts
- Knows how to operate property management system and other front office equipment
- Understands and knows how to perform check-in and check-out procedures
- Handles and resolves guest complaints
- Uses proper mail, package and message handling procedures
- Demonstrates good communication skills
- Uses proper telephone etiquette
- Writes legibly
- Sends and receives faxes and copies
- Performs Manager on Duty functions
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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