Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee perks
Shift Differentials
competitive hourly wage
Job Description
The Night Auditor position is a critical role within the hospitality industry, specifically within hotel operations. This role is primarily responsible for managing and overseeing the front desk operations during the overnight shift. The Night Auditor ensures that the hotel's financial records are accurate and up-to-date by auditing daily transactions, reconciling payments, room charges, taxes, and various service charges. Additionally, they play a pivotal part in maintaining smooth guest experiences by handling check-ins, check-outs, and responding to guest needs promptly and professionally throughout the night hours.
This position often requires working independently or with minimal supervision during late-night and ... Show More
This position often requires working independently or with minimal supervision during late-night and ... Show More
Job Requirements
- Ability to work overnight shifts including weekends and holidays
- Ability to stand or sit for extended periods during night shift
- Ability to lift and carry up to 25 pounds
- High school diploma or equivalent
- Previous hotel front desk or guest services experience preferred
- Proficiency with property management systems preferred
- Strong attention to detail
- Excellent communication skills
- Ability to handle financial transactions accurately
- Ability to work independently
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hotel front desk or guest services role
- Proficient with property management systems and basic financial reconciliation preferred
- Experience with cash handling auditing and report preparation
- Strong attention to detail
- Excellent communication and customer service skills
- Ability to work independently and multitask efficiently
- Proficient in basic math and accounting procedures
- Ability to resolve issues and make decisions independently
- Strong organizational and prioritization skills
Job Duties
- Review and reconcile daily transactions including guest charges payments and adjustments
- Ensure accurate posting of charges to guest accounts including room charges taxes and additional services
- Verify and balance cash drawer and prepare daily financial reports including revenue and occupancy statistics
- Process and complete the night audit in the property management system ensuring accuracy and documentation
- Identify and correct discrepancies in guest accounts or financial records
- Greet guests during the night shift providing professional check-in and check-out services
- Handle late check-ins and check-outs and provide accurate folios at check-out
- Respond to guest inquiries and concerns promptly and professionally
- Handle phone calls and walk-in guests providing assistance
- Monitor hotel security system and perform regular safety walk-throughs
- Follow emergency procedures for fire medical emergencies or disturbances
- Prepare and distribute management reports including revenue and incident reports
- Maintain accurate guest records and document special requests
- Assist with light housekeeping tasks and lobby maintenance
- Participate in training and development of night staff as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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