Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Education Assistance
employee hotel rates
Monthly Cell Phone Stipend
Dry Cleaning Services
Executive Bonus Program
retention bonuses
Referral Bonus Program
Job Description
Springboard Hospitality is a distinguished third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across the United States, from the picturesque islands of Hawaii to the vibrant cities of Florida. Renowned for its innovative approach, Springboard Hospitality cultivates a diverse team of independent thinkers, storytellers, adventure seekers, tech entrepreneurs, and community leaders who collectively manage one of the most varied and dynamic portfolios within the hospitality industry. Their commitment to excellence is evident in their promise to go Above & Beyond in delivering exceptional hotel experiences that positively transform guests, properties, and surrounding communities. This... Show More
Job Requirements
- High school diploma or GED
- 1+ years of prior front desk or night audit experience
- proficiency with Microsoft Office including Excel, PowerPoint, and Word
- minimum typing speed of 50 words per minute
- strong written and verbal communication skills
- ability to work in a fast-paced environment
- customer service oriented
- ability to multitask and work under minimal supervision
- knowledge of arithmetic
- ability to input data accurately and use hotel management software
- must read, write, and understand English
- maintain composure and positive attitude
- ability to follow safety and security procedures
- willing to travel as needed
- availability to work Monday through Friday 8am - 5pm with some weekend or holiday shifts
Job Qualifications
- High school diploma or GED
- 1+ years of front desk or night audit experience
- advanced knowledge of Microsoft Office
- experience with hotel management systems such as OPERA preferred
- ability to type at least 50 words per minute
- excellent communication skills
- hospitality-oriented mindset
- ability to work under pressure and multitask
- excellent interpersonal and organizational skills
- basic knowledge of arithmetic
- bilingual fluency a plus
- ability to maintain confidentiality and discretion
Job Duties
- Register guests
- make and modify reservations
- assist with hotel operator and concierge duties as needed
- maintain knowledge of hotel features, services, and room availability
- process guest check-in and check-out
- maintain guest history files
- resolve guest complaints
- process end of day reports
- maintain assigned bank and ensure accuracy of monies
- communicate with prior shift staff
- maintain organized and clean work area
- answer department telephone professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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