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PM Hotel Group

Night Auditor (Full-Time) | Axiom Hotel | San Francisco, CA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $28.00
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid parental leave
Tuition Reimbursement

Job Description

Axiom Hotel is a distinguished boutique hotel located in the vibrant SoMa District of Downtown San Francisco. Combining a sense of historical charm with modern digital conveniences, Axiom Hotel offers a unique hospitality experience for guests seeking a seamless blend of classic ambiance and technologically enhanced service. Housed in a lovingly restored century-old building, the hotel reaches out to travelers who desire a contemporary lifestyle enriched by excellent guest services and innovative digital amenities. Its pet-friendly rooms and personalized attention to guests make it a cherished landmark in San Francisco's hospitality scene. This independent hotel fosters a warm and inviting... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or auditing preferred but not required
  • strong attention to detail
  • excellent communication skills
  • ability to work overnight shifts
  • basic math skills
  • ability to handle emergency situations calmly
  • reliability and punctuality
  • ability to operate security monitoring equipment

Job Qualifications

  • excellent interpersonal skills and ability to work well with co-workers and the public
  • punctual with regular and reliable attendance
  • ability to accurately compute and manipulate mathematical calculations
  • extremely detail oriented
  • courteous, friendly and professional manner
  • independent thinker and quick study
  • good team player
  • willingness to go the extra mile
  • ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and minimal supervision
  • ability to solve practical problems and deal with a variety of situations
  • ability to effectively deal with internal and external customers with patience, tact, and diplomacy

Job Duties

  • promote teamwork and quality service through daily communication and coordination with other departments
  • inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets
  • respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction
  • investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel
  • patrol and inspect assigned areas including all public areas of property with specified equipment, monitor surveillance cameras and check for unauthorized persons or vehicles
  • maintain security procedures and audit/department logs including lost and found, key control, emergency procedures, health and safety hazard procedures
  • ensure all guest room doors are secured and assist guests with room access and moving/removing guest possessions if required
  • escort staff and guests to car if requested
  • inspect purses, packages or bags of employees if designated and verify employee work identification and time cards
  • perform daily inspection and ensure compliance with hotel security and safety requirements and procedures
  • perform other duties as assigned such as handling deliveries during non-business hours

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location