Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Night Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Paid holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, offering a dynamic and expanding portfolio of resort, travel club, and lifestyle travel brands. Known for its commitment to putting the world on vacation, the company is dedicated to delivering exceptional experiences to millions of travelers worldwide. With a culture of innovation and growth, Travel + Leisure Co. provides an exciting and enriching environment for its associates. Each day presents new opportunities to learn, grow, and contribute to creating memorable vacations for guests. The company values diversity, teamwork, and continuous improvement, ensuring that every associate is... Show More
Job Requirements
- High school diploma or equivalent
- One year of front desk experience in hospitality or hotel environment
- Or one year of customer service experience in service or retail environment
- Or one year of accounting experience
- Ability to maintain professional appearance and positive attitude
- Must be detail oriented
- Must be people oriented
- Ability to multi-task and work in a fast paced environment
- Basic computer skills
- Knowledge of accounting systems
- Excellent communication skills
- Ability to read, write and understand English
- Ability to solve problems with minimum guidance
Job Qualifications
- High school diploma or equivalent
- Accounting education preferred
- Organizational skills
- Excellent communication skills
- Ability to read and comprehend routine instructions and memos
- Ability to prioritize customer service
- Problem-solving ability with minimum guidance
- Proficient in English
- Basic office skills including basic math and cash handling
- Professional appearance and positive attitude
- Ability to multi-task in a fast-paced environment
- People oriented and able to work independently or in a team
- Detail oriented
- PC skills and knowledge
- Accounting systems knowledge
- Proficient with basic office equipment including fax, copier, printers
- Microsoft Office skills including Word, Excel, Outlook
- Knowledge of hotel hospitality front office accounting a plus
- Ability to switch tasks frequently while using switchboard or computer keyboard
Job Duties
- Responsible for night audit work and all front office functions on third shift
- Complete the night audit checklist for computer procedures daily
- Balance the day’s work including movie revenue, telephone postings, valet laundry, servers and desk agent paperwork
- Generate required reports for food and beverage audit
- Maintain proper record keeping according to standards
- Complete initial direct bills and coordinate with property accountant
- Handle guest requests during the third shift
- Promptly greet guests and complete registration process
- Issue unit keys and provide resort and area attraction information
- Accurately process all cash and credit card transactions
- Balance all cash receipts and perform a bucket check on shift
- Post guest charges and complete cashier and other reports
- Prepare deposits and secure assigned bank
- Complete check-out procedures
- Book guest reservations for individuals and groups
- Verify daily cash sheets and update no shows
- Run final night audit and associated reports
- Interact with site accounting regarding daily transactions
- Respond to guest inquiries and concerns and handle issues to resolution
- Escalate outstanding guest concerns to management
- Promote teamwork and quality service with other departments
- Ensure compliance with internal audit, quality assurance, loss prevention, and standard operating procedures
- Exhibit the company’s Count on Me philosophy by being responsive and respectful
- Perform other duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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