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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $25.00 - $25.90
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Team-oriented environment
Job Description
Residence Inn by Marriott Los Angeles Torrance/Redondo Beach is part of Marriott International, a leading global hospitality company renowned for its commitment to quality service and guest satisfaction. Residence Inn specializes in extended stay accommodations, offering spacious suites with full kitchens that provide the comforts of home to both business and leisure travelers. The brand prides itself on delivering personalized service focused on the unique needs of long-stay guests, fostering an environment where guests can perform at their best. Marriott International values diversity and inclusion, championing equal opportunity employment and a supportive workplace culture for all associates regardless of background.... Show More
Job Requirements
- High school diploma or GED equivalent
- less than one year of related work experience
- no supervisory experience required
- ability to operate telephone and electronic key machines
- ability to handle cash and process various payment methods
- effective communication skills
- ability to perform physical tasks such as lifting and standing for long periods
- willingness to follow company policies and maintain professional appearance
- ability to maintain confidentiality and protect company assets
Job Qualifications
- High school diploma or GED equivalent
- less than one year of related work experience
- no supervisory experience is required
- ability to communicate effectively in clear and professional language
- basic skills in handling cash and electronic systems
- attention to detail and accuracy in financial processing
- capacity to work part-time shifts, including nights
- commitment to customer service excellence and teamwork
Job Duties
- Complete end-of-day activities including posting charges to accounts, run night audit backup, and roll the date
- process all payment types including room charges, cash, checks, debit, or credit
- handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- print contingency lists for emergency guest record keeping
- sell rooms or accommodations to guests without reservations based on availability
- operate telephone switchboard, process wake-up calls, and manage guest messages
- complete the Room Rate Variance Report
- process all guest check-ins and assign rooms
- activate or reissue room keys using electronic key machine
- count and secure bank at end of shift
- balance and drop receipts according to accounting specifications
- maintain work areas including setup, stocking, and cleanliness
- report accidents, injuries, and unsafe conditions to management
- comply with company policies, ensure professional appearance, and protect company assets
- welcome guests according to company standards and support their service needs
- assist individuals with disabilities
- communicate clearly and professionally with guests and team members
- develop positive working relationships and support team goals
- comply with quality assurance standards
- perform physical activities including lifting objects up to 25 pounds and standing or walking for extended periods
- perform other duties as requested by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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