Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
The hiring establishment is a hotel under Avion Hospitality, specializing in providing quality lodging and exceptional guest services. Avion Hospitality is known for maintaining high standards in hotel management and guest satisfaction, making it an ideal workplace for hospitality professionals who are dedicated to excellence and operational efficiency. This hotel operates with a focus on ensuring guests receive warm, friendly, and professional attention, particularly during all hours of operation including overnight shifts.
This position is that of a Night Auditor, a critical role within the hotel's front desk operation. The Night Auditor is responsible for overseeing the front de... Show More
This position is that of a Night Auditor, a critical role within the hotel's front desk operation. The Night Auditor is responsible for overseeing the front de... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of progressive experience in a hotel or a related field
- previous supervisory experience preferred
- must be able to work independently and with minimal supervision
- knowledge of accounting principles
- proficiency in Windows operating systems and company-approved spreadsheets and word processing
- ability to problem solve and troubleshoot guest issues and emergency situations
- ability to convey information clearly
- ability to evaluate options quickly and accurately
- ability to work well in stressful, high pressure situations
- ability to handle workplace problems including anticipating, preventing, and solving
- ability to assimilate complex data and adjust as needed
- ability to work with financial data and basic arithmetic
- ability to work in a self-managed environment
- effective listening and communication skills
- ability to maintain composure and objectivity under pressure
Job Qualifications
- High school diploma or equivalent
- at least 1 year of progressive experience in a hotel or related field
- college coursework in related field helpful
- previous supervisory responsibility preferred
- ability to work independently and with minimal supervision
- knowledge of accounting principles
- proficiency in Windows operating systems and company-approved spreadsheets and word processing
- clear communication skills
- ability to evaluate and select among alternative actions quickly and accurately
- effective problem-solving and troubleshooting skills
- ability to handle stressful, high-pressure situations
- strong listening and interpersonal skills
- ability to maintain composure and objectivity under pressure
- ability to assimilate complex information and adjust to meet constraints
- ability to work with financial information and basic arithmetic
- capable of working in a self-managed environment
Job Duties
- Approach all encounters with guests and associates in a friendly, service-oriented manner
- maintain regular attendance in compliance with Avion Hospitality standards
- maintain high standards of personal appearance and grooming
- comply at all times with Avion Hospitality standards and regulations
- maintain a friendly and warm demeanor at all times
- initiate and complete the End of Day process
- run all reports as required for Food and Beverage audit
- complete the Night Audit checklist for computer procedures daily
- balance the day's work including movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork
- maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards
- maintain Front Office computer system operation according to Avion Hospitality standards
- fulfill all Front Office functions between 11 pm and 7 am
- follow up to ensure periodic checks by the Midnight House Attendant
- handle and follow through on all guest requests from 11 pm to 7 am
- follow safety and emergency procedures according to standards
- maintain proper record keeping
- be familiar with all Avion Hospitality's policies and house rules
- complete initial direct bills daily and place on Property Accountant's desk
- maintain radio contact with other associates during the shift
- have working knowledge of security procedures
- ensure associates are attentive, friendly, helpful and courteous
- prepare and distribute the Daily Flash Report
- transfer the master or house accounts as necessary
- distribute work as directed by Standard Operating Procedures
- train new Night Auditors
- run morning reports
- assign delivery of newspapers and Express Check-Outs
- follow up on nightly walk-through including removal of room service trays and straightening pool area
- handle Lost and Found items
- complete reports as requested by management
- complete miscellaneous duties such as resetting Food and Beverage POS, distributing credit Watch List, and preparing daily revenue summary
- assist guests with food orders and serve food and beverage items as applicable
- attend meetings as required
- perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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