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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.25
Work Schedule
Flexible
Night Shifts
Benefits
Incentive Bonuses
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
Job Description
Drury Hotels is a well-established hospitality company recognized for its commitment to delivering exceptional guest experiences across its collection of hotels. Known for prioritizing both guest satisfaction and employee well-being, Drury Hotels has consistently been ranked among the top workplaces, including being named one of Newsweek's America's Greatest Workplaces for 2025. The company embraces a culture of inclusivity, growth, and support, encouraging its team members to grow within the organization through internal promotions, comprehensive training programs, and flexible work options. This focus ensures that every employee not only finds a job but also a place where they truly belong and... Show More
Job Requirements
- Must be willing and able to work overnight hours
- high school diploma or equivalent required
- ability to speak, read and write English clearly
- must have prior experience handling money and operating office machines
- ability to work alone as scheduled
- strong multitasking and organizational skills
- must be able to provide courteous and professional guest service
- must comply with safety and security protocols
- able to maintain a clean and organized workspace
Job Qualifications
- High school diploma or equivalent
- previous experience in front desk or customer service role preferred
- strong verbal and written communication skills in English
- ability to work independently overnight
- proficiency in handling cash and using office equipment
- knowledge of hospitality industry policies and procedures
- commitment to exceptional guest service
- ability to manage multiple tasks simultaneously with great attention to detail
- friendly and hospitable demeanor
- basic food service experience helpful
Job Duties
- Perform all front desk related functions including checking guests in/out
- promote sales related programs
- maintain guest records
- handle cash transactions
- audit previous day's receipts to verify and balance entries
- run reports and verify accuracy of information
- assist with breakfast setup including food preparation, service, and cleaning
- ensure guest safety and security during overnight hours
- provide courteous, efficient, friendly service to all guests
- respond promptly to inquiries, requests and complaints
- maintain a positive work environment
- keep front desk lobby area clean and organized
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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